At Spurthi Jewels, all sales are final. We do not offer returns, exchanges, or refunds on any purchase. Please ensure that you are satisfied with your selection before finalizing your purchase.
Damages and Issues We want every item to arrive in perfect condition. Please inspect your order upon reception. If an item is defective, damaged, or incorrect, contact us immediately at spurthijewels1@gmail.com so we can address the issue.
A complete 360 degree unbox video before the cover opening till end is mandatory. This video need to address the damages also in it. We need this proof compulsory for any minor issue also.
Non-Returnable Items Given our no-return policy, we do not accept returns on any items, including sale items, custom products, perishable goods, and gift cards.
European Union 14-Day Cooling Off Period For orders shipped to the European Union, you have the right to cancel or return within 14 days. Items must be in their original condition, unworn, and with tags. Contact spurthijewels1@gmail.com for assistance.
Contact Us For any questions regarding our policy, please reach out at spurthijewels1@gmail.com.